925 Sunset Valley Ring [Adjustable size]

We want you to love your jewellery just as much as we loved creating it for you. If something isn’t quite right, you’re welcome to request a return or exchange within 30 days of receiving your order. We just ask that your piece comes back to us gently cared for and in its original packaging. When you’re ready, simply send us an email with your order details — we’ll handle the rest with care and attention, just as we do with every piece we make.

Your jewellery is made to be treasured for years to come. We use high-quality materials and durable finishes to ensure your pieces keep their gentle shine and won’t fade or tarnish with everyday wear. With a little care — storing them thoughtfully and avoiding harsh chemicals — they’ll remain beautiful and meaningful for a very long time.

Yes, shipping really is free. For all orders within the UK, we offer free, fast, and reliable shipping — because we believe meaningful jewellery should arrive with care, without extra cost. Each piece is carefully packed by hand with love and attention, ready to be sent out as soon as your order is received. Once your package is on its way, you’ll receive a tracking number by email so you can follow it every step of the way. Delivery times may vary slightly depending on your location, but our promise is simple: we ship quickly, and you never pay for shipping.

Every piece at Emmy & Rae begins as a simple sketch, crafted with care and intention. Our designs are lovingly created by hand in our studio, with each one thoughtfully inspected before it finds its way to you. From the first idea to the final detail, everything is made to feel personal — because that’s how meaningful jewellery should be.

Life happens. If a chain breaks or a stone comes loose, simply send us an email with your order number and a photo. Within the first 6 months, we’ll gladly repair or replace any piece that has a materials or craftsmanship issue whenever possible. For accidental damage or wear beyond that time, we’re still here to help — offering repair options or discounts on replacements to keep your jewellery feeling as meaningful as ever.